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ABOUT BENTHANH PRINCESS
Welcome to website Benthanhprinces.com.vn
We are Viet Princess Cruise Joint Stock Company
Office address at 1st Floor, 170-170 Bis Bui Thi Xuan, Pham Ngu Lao Ward, District 1, Ho Chi Minh City.
We own the e-commerce website Benthanhprincess.com.vn and do catering services on the floating restaurant BENTHANH PRINCESS (motorized).
Below are the Terms and Conditions applicable to products sold on the Benthanhprinces.com.vn website. When you agree to place an order, you agree to be bound by the Terms and Conditions below. The information below is subject to change without notice. Please monitor the website regularly for updates.
Payment Instructions
Online payment via website: You select Tickets, click BUY, enter customer information, choose online payment method, customers will be redirected to payment gateway (Onepay), you enter personal information yourself, when Successful payment will be redirected to Benthanhprincess confirmation page.
In case of cancellation/refund for buying Tickets online, the refund will be refunded to you via Onepay payment gateway (bank to bank) without cash refund.
Payment by Bank transfer:
Account holder: VIET PRINCESS CRUISER CORPORATION
Account number: 19135173981019 (VND)
Bank name: Vietnam Technological and Commercial Joint- stock Bank (TECHCOMBANK Nguyen Tat Thanh)
The "content payment ", you must to specify Booking Code need to pay
Cancellations-Booking
Contact us by phone to cancel or inquire about a cancellation-booking. No-shows will be charged the full price.
* Cancellation at least 72 hours before boarding time (18:00): 100% refund or change to other date with free of charge.
* Cancellation between 24 hours to below 72 hours before boarding time (18:00): 50% refund. or change to other date with 20% surcharge
* Cancellation within 24 hours before boarding time: NO refund.
* Guests will also receive a full refund or credit when there is one of the force majeure events, such as natural disasters, epidemics, war, terrorism, documents regulations of relevant agencies. authority .. that make the ship inoperable or render the passenger inaccessible to use the services on board.
Upon completing a Buy Ticket / Registration transaction, you agree to receive an email that we may send to you, providing you with specific information regarding the Ticket / Registration and we may Send an email inviting you to fill out a customer review form.
Online payment: on the website, you select Tickets, press BUY, enter customer information, choose online payment method, you will be transferred via payment gateway (Onepay), you enter your personal information When successful payment will be sent to the confirmation page of the Benthanhprincess.
In case of cancellation / refund when buying tickets online, will be refunded to you via payment portal Onepay (bank to the bank) does not perform cash refund.
